by | Dec 10, 2019 | Newsletter, User Support
Did you know that you can call and “chat” with a FI$Cal subject matter expert? FI$Cal implemented FI$Chat back in July as the result of an idea that came out of our spring Imagine FI$Cal workshop series. This service makes it easier for you to get answers to your...
by | Dec 10, 2019 | Newsletter, User Support
The Department of FISCal continually makes updates and enhancements to the system based on feedback from our end users. Our goal is to improve usability while maintaining the highest level of security for the state’s data. FI$Cal released the following enhancements in...
by | Nov 18, 2019 | Newsletter
FI$Cal has a YouTube page available to all end users that offers how-to videos to help answer commonly asked questions as well as webinar videos, FI$CalTv broadcasts and more. Our most recently posted videos include: BUSN943 New FI$Cal PFA Functionality BUSN945...
by | Nov 18, 2019 | Newsletter
More ideas to improve end user experience were generated at the second Imagine FI$Cal event, held November 14 in Los Angeles. Some 25 users joined the hands-on design thinking workshop to propose ways we can improve the FI$Cal system, training and customer service....
by | Nov 18, 2019 | Newsletter, User Support
The next episode of FI$Cal TV, one of our initiatives that connects system users to subject matter experts, is scheduled for broadcast November 21 via WebEx at 1:30 p.m. The topic will be AP/vouchers. Using a combination of live and previously submitted questions from...