by | Jun 12, 2020 | Newsletter, User Support
The Department of FISCal is opening a virtual command center next week to handle customer service needs arising from the June 2020 State Controller’s Office (SCO) Release. Its purpose is to provide enhanced support to our departments for at least three months...
by | Jun 2, 2020 | Newsletter
June FI$Facts Question: What is the purpose of creating a contract in FI$Cal? It seems to be an unnecessary step if payments are put against a Purchase Order (PO). Answer: There are several reasons to create contracts. First, when contracts link to POs the FI$Cal...
by | Jun 2, 2020 | Newsletter
The FI$Cal Service Center (FSC) strives to provide our clients with excellent customer service. Prior to contacting the FSC, however, there are a few self-service features you can use to resolve the issue yourself. Password Reset End users can reset passwords...
by | Jun 2, 2020 | Leadership, Newsletter
By Neeraj Chauhan, FI$Cal Chief Deputy Director At FI$Cal, our customers stand at the forefront of what we do. I’m excited to share our evolution at FI$Cal – putting artificial intelligence (AI) and robotic process automation (RPA) into our systems to bring more help...
by | Jun 2, 2020 | Newsletter, User Support
The Department of FISCal continually makes updates and enhancements to the system based on feedback from our end users. Our goal is to improve usability while maintaining the highest level of security for the state’s data. FI$Cal released the following enhancements in...
by | Jun 2, 2020 | Newsletter, User Support
The Department of Finance will conduct FI$Cal year-end training for FI$Cal departments this month. In accordance with the latest COVID-19 guidelines from the California Department of Public Health, classes will be offered in an online format. The training is for...